Exam Retake Policy

At GECB, we strive to ensure that all candidates have the best possible preparation for their certification exams. Our comprehensive certification manual covers all exam questions, providing you with the necessary tools to succeed. However, we understand that not everyone may pass on their first attempt. Therefore, we have established the following Exam Retake Policy to support your journey to certification.

Policy Overview:

If you study the preparation manual thoroughly and do not pass the certification exam, we may offer a second exam attempt free of charge if your results indicate you were very close to passing. This free retake is at the sole discretion of GECB and is not automatic nor guaranteed.

Retake Conditions:

Waiting Period: You must wait at least 5 days before retaking the exam.

Maximum Attempts: Candidates are allowed a maximum of three attempts to pass the exam within a 12-month period. If a candidate does not pass after three attempts, they must wait 12 months before attempting the exam again.

Retake Fees: The exam fee is required for each retake. A 50% discount applies to candidates presented by any GECB approved partner.

Registration Process: Follow the same registration process as for your first attempt.

Exam Format: The retake exam will consist of the same number of questions and follow the same format as the original exam.

Eligibility for Higher-Level Exams: Candidates who pass the exam are not eligible to retake the same exam but may take a higher-level certification exam.

Retake Voucher: The retake voucher code can only be redeemed for the same exam that was administered in the first attempt. It cannot be used for a different exam.

Voucher Expiration: All original vouchers must be used before their expiration dates without exception.

Important Notes:

• Passing Scores: Passing scores are based on industry best practices and will not be altered or lowered for any reason.
• Resources: We encourage you to use our resources, approved courses, and exam preparation materials to increase your chances of passing on the first attempt. All exam questions are answered in the content of the manual.
• Exceptions: Exceptions to this policy may be made on a case-by-case basis for extenuating circumstances, such as a documented medical issue. Supporting documentation may be required.
• Misconduct: Candidates who violate exam policies or engage in any form of misconduct will not be permitted to retake the exam and may face further disciplinary action.

Contact Information:

If you have any questions or concerns regarding our Exam Retake Policy, please contact us at support@gecb.us.

By adhering to this policy, we aim to provide you with a fair and supportive process to achieve your certification goals.

Your success is our commitment.

GECB GROUP LLC

USA, 30 N Gould St Ste N

Sheridan, WY 82801